
For #3, check the amount of Writable Cache Space reported in Morro Cloud Manager (MCM): Reasons #1 and #2 above are generally out of our control. This includes files that for some reason could not be uploaded to the cloud.
#Microsoft word icon small windows 10 archive
Although the Morro Global File System has a limitless capacity, the cache on the CacheDrive is limited.įor the network share hosted by the Morro Data CacheDrive, files that are not in the local cache will have a grey X (or archive box in Windows 11) as they appear in File Explorer. It is possible that you have run out of local storage space and that there is no room for the contents of the offline files when accessed. Typically, opening an offline file will trigger the copying of the file content from the offline location to the local file system.
#Microsoft word icon small windows 10 movie
If you want to watch a movie on a plane without in-flight WIFI, make sure the movies are not offlined. If the offline location (such as cloud) is not accessible, you cannot open these files. This behavior results in the file contents being fetched and thus conflicts with the use of the offline flag. However, some applications may ignore the offline flag and read file contents as soon as a folder is opened in File Explorer. Recent Windows utilizes this flag to disable creating thumbnails, indexing for faster search, etc. Accessing these files will take a longer time, because the file content must be fetched from an offline location, most likely the cloud.

The purpose of the offline flag is to save space on the local storage. For example, for files in a OneDrive folder in which a file's content is in the cloud, its offline attribute is set and appears as below. If this attribute is set, the file appears in File Explorer with a grey X icon (in Windows 10 or earlier) or an archive box (in Windows 11). Windows filesystem has a file attribute for offline files. Solution home Troubleshooting File Access My files have a grey X in their icon and I cannot access them
